Privacy Policy
This Privacy Policy explains how Eagle Blooms processes personal data when visitors use nestpaintingeagle.store, submit inquiries, or request floral services. It applies to website interactions, consultation requests, and event-related communications connected with our florist workshop activities in Türkiye.
Purposes of Processing
We use personal data to respond to inquiries, arrange consultations, prepare custom quotes, confirm dates and deposits, coordinate design details, manage delivery and setup, process payments, maintain records, improve website performance, and meet legal or accounting obligations. We may also use limited technical data to secure the website, prevent misuse, and understand general site activity.
Sharing With Service Providers
We may share personal data with payment processors, communication tools, website hosting providers, delivery or setup support providers, and other operational partners that assist with inquiry handling, order management, and service delivery. These parties are expected to use the data only for the services they provide and to apply appropriate confidentiality and security measures.
Legal Disclosure
We may disclose personal data when required to comply with a legal obligation, court order, lawful request, or similar process. We may also share information to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of the business, our customers, or others.
Data We Collect
We may collect identification and contact details, event and order information, communication content, appointment preferences, delivery and setup details, payment-related records, and technical data such as device, browser, and usage information. Where relevant to a floral project, we may also process information needed to prepare quotations, confirm dates, coordinate venue access, and manage service delivery.
How We Collect Data
We receive personal data when a user submits a contact form, makes an inquiry by phone, books a consultation, shares project details, or communicates with us during planning and fulfillment. We also collect certain data automatically through the website, including log data and cookie-based information, and may receive operational information from payment or delivery-related service providers where needed to complete a request.
Types of Cookies Used
We may use essential cookies to support site operation, preference cookies to remember basic settings, and analytics cookies to understand how the website is used. These technologies help maintain security, improve performance, and support form and session functions. We do not rely on cookies to collect more information than is needed for these purposes.
Cookie Controls
We use standard browser and device controls to manage cookies and similar technologies. Users may block or delete cookies through their browser settings, and may also be able to limit certain tracking functions through device or browser preferences. If cookies are disabled, some parts of the website may not work as intended.
Your Rights
Subject to applicable law, individuals may request access to their data, correction of inaccurate information, deletion where appropriate, restriction of certain processing, or objection to processing in limited cases. Where consent is used, it may be withdrawn for future processing, without affecting prior lawful processing.
How to Make a Request
To exercise a privacy right, a person should provide enough information for us to identify the relevant record and assess the request. We may ask for additional details if needed to confirm identity, locate the data, or determine whether an exception applies. If a request cannot be fully granted, we will explain the reason where required.
Data Retention
Personal data is retained for as long as needed to handle inquiries, prepare quotations, manage appointments, complete orders, document event coordination, and meet recordkeeping duties. When the retention period ends, data is deleted, anonymized, or archived in a restricted form if required by law or for legitimate business records.
Policy Updates
If we make a material change, we will update the policy text and may provide an additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated. Users should check the policy periodically to stay informed about current practices.